Billing Terms and Conditions
At Leela Rituals, we believe in complete transparency and security when it comes to your purchases. Please review our billing terms and conditions carefully before placing your order.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
All payments are processed in U.S. Dollars (USD).
Secure Payment Processing
Your online payment security is our priority. Our website is protected by SSL (Secure Socket Layer) encryption technology, which ensures that all sensitive data, such as credit card details, personal information, and payment credentials, are securely transmitted and encrypted during checkout.
We use trusted and PCI-compliant third-party payment gateways (such as Shopify Payments and PayPal) to process transactions. We do not store your credit card information on our servers.
Billing Information
To ensure successful order processing and delivery, please provide accurate and complete billing information at the time of purchase. This includes:
- Full name (as it appears on your card)
- Billing address (must match your card issuer’s records)
- Valid email address and phone number
- Incorrect or incomplete billing information may result in delays or order cancellation.
Order Confirmation
Once your payment is successfully processed, you will receive:
- An order confirmation email with a summary of your purchase
- A separate email with tracking information once your order ships
If you do not receive an order confirmation email within a few minutes of placing your order, please check your spam folder or contact us.
Payment Authorization & Verification
All orders are subject to verification for fraud prevention and may require additional information. We reserve the right to cancel or hold an order if suspicious activity is detected. Customers will be notified via email if further verification is needed.
Billing Disputes & Refunds
If you believe you have been incorrectly charged or wish to dispute a charge, please contact us immediately. We will investigate the matter and work with you to reach a resolution.
Approved refunds will be issued to the original payment method within 10 business days of confirmation.
Contact Us
If you have any questions about billing or need assistance, please reach out to us:
Email: contact@leelarituals.com
Phone: +1 (307) 357-8795
Service Hours: Monday to Friday, 10 AM – 10 PM (EST)
Thank you for shopping with Leela Rituals. We are committed to providing a secure, smooth, and transparent checkout experience.